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Due to the Covid-19 pandemic, my fulfillment vendors are experiencing an increase in production times.
Current Estimated Production Time (normal production time + delays):
Fine Art Prints - 3-4 days
MetalPrints - 2-3 days
Canvas Prints - 5-6 days
Wood Prints - 3-4 days
Acrylic Prints - 4-8 weeks
Framed Prints - 7-14 days
Photo Prints - 3-4 days (not always available)
Limited Edition Prints - 7-14 days
Please note that the carriers are experiencing a few days of delays as well. All teams are diligently working to get orders out. They are working as efficiently as possible while following the required guidelines to ensure the safety of their workers. We appreciate your patience and understanding during this difficult time.
All print orders are shipped through my production partner via the cheapest route, using USPS, UPS, or FedEx. Shipping dates range from 1-7 business days, depending on order size and distance. Customers will receive a tracking number via email as soon as their print order has shipped. For originals, limited edition prints, and custom products/treasures in my store, make sure you read each item description to know what the order processing time is, so you know what to expect. If there are no details listed for processing time on your order, you may inquire about it prior to ordering or after you've placed your order. Generally, most orders go out within a week, unless a certain item is on back-order, in which case you will be notified immediately via email, to update your order status. Please contact me to request any rush order and I can let you know what the additional costs would be for your request. All regular print orders are shipped from northern California and Limited Edition Prints are shipped from Los Angeles. There are a number of variables that will affect the price of shipping. The price you see at the check out will be calculated based on weight, quantity, and size. Please contact me if you have any questions about your order.
Yes! International Orders outside of the US and Canada may be subject to local import taxes or tariffs. Please be aware that we are not liable for any customs fee or incoming tariff that you may be charged as your parcel(s) enters your country. This has nothing to do with sejsaraiyafineart.com and is not applied by us. This is solely up to your country's discretion.
For limited edition prints, you can most likely come up your order at my private studio in Topanga, CA if you are near here. This option isn't available with regular prints since those are handled by my production partner in Northern California. However, I do have a variety of prints and products available for pick up, if desired. Just contact me, and let me know what you'd like to purchase, and I'll check to see if it's available for pick up.
Limited Edition Prints Return Policy
Limited Edition Prints may be returned within 7 days if it is returned in its original condition and packaging. Email us and we will send you a shipping label. The cost will be deducted from your return. There is also a 15% restocking fee.
Other Prints Return Policy
We will provide a no charge replacement or refund for any quality issues. We may request to have the order returned to us and would provide a return shipping label. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact us here send us an email.
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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
I want you to be happy with your art and understand how sometimes things can turn out a little differently than you expected. If for some reason you are dissatisfied with your purchase, please contact us within 3 days of receiving your order. All returns and exchanges are handled on a case by case basis. Once approved, you must ship the undamaged item back within 5 days to exchange it for another item or to receive a full refund. Did your photograph arrive damaged? Please keep and document all packaging, and contact us for further instructions to replace your order items. If item is damaged in shipping, please contact Sej immediately with photos of the damaged art and packaging. A partial or full refund is contingent upon the insurance claim decision made by the mail carrier.
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All giclée prints are made with archival inks on fine art papers using a high-resolution large format inkjet printer at a certified green business facility. All other art products are created with the highest quality in mind, as well as keeping production as local and green friendly as possible.
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